State Farm® Insurance Agent Mason Good
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Richard Latchaw
July 29, 2026
"Brian Koenig was so extraordinarily professional and knowledgeable about all of my coverage questions and needs. What's important to know is that it's the friendliness, the conscientious concern for the needs of others that really shines through, and honestly? I will never go to any other insurance company but State Farm because of my experience with him and Mason. They are new to me -maybe have had State Farm for about a year but I can already tell - State Farm feels way different and better than any insurance company I've had in the past. Very responsive and their app is excellent as well"
"A big thank-you for sharing this, Richard! It’s great knowing Brian provided the level of service and expertise you expected while our app and team helped make managing your coverage easier. We appreciate your confidence in our agency."
Rachel Solomon
July 28, 2026
"I genuinely cannot say enough good things about working with Jasmine. Over the last few months she helped me lower my auto insurance, navigate switching my homeowners over as well and also saved me close to $100 per month. Additionally she’s answered many other questions along the way and educated me in easy to understand terms. At this point I have everything bundled under State Farm and it’s so easy to reach out when I have questions or need help. 10 out of 10 recommend working with Jasmine for all of your insurance needs!"
"Thank you for your glowing recommendation, Rachel! It's fantastic to hear how Jasmine has been instrumental in helping you lower your auto insurance and switch your homeowners policy, all while saving you money. We're delighted that bundling your coverage with State Farm has made things easier for you. If you ever have more questions or need assistance, don't hesitate to reach out."
Bianca DuPree
July 28, 2026
"Brian K. Is so helpful he helped get us quotes for better price then what my husband was paying for with his current insurance and got us our renters insurance set up so quickly."
"Bianca, we’re thankful you took a moment to recognize our team! It’s great hearing that Brian K. was able to offer the support and service you were looking for. We appreciate your confidence in our agency."
dawn nuanes
July 2, 2026
"Brian was Awesome to work with. He made the transition so seamless. He even made extra calls to my Mortgage Company for me. I would highly recommend him to anyone!"
"Dawn, this kind of feedback really keeps us going. We’re happy we could help and make things a little less stressful for you. Thanks again for choosing us!"
Teresa Kile
June 17, 2026
"Easy to work with!"
"Teresa, thank you for your kind words. We’re really happy we could make things simple for you, and we appreciate you trusting us enough to share your experience."
Katie Dever
June 16, 2026
"Mason’s team has been incredibly helpful over the last few years. Highly recommend this branch."
"Thank you, Katie, for your kind words and recommendation. We're glad to hear that Mason's team has been helpful to you over the years. Your support means a lot to us!"
Loren Probish
June 12, 2026
"jasmine is a great agent and so fun to talk to! i received great service and am excited to be working with her and this agency."
"Thank you, Loren, for your kind words about Jasmine. We're glad to hear you had a great experience and look forward to continuing to work with you at our agency. If you need anything, feel free to reach out!"
rayoflight feelthebeat
June 8, 2026
"Brian was amazing, supportive, and very helpful in assisting me with my auto coverages!!"
"Thank you! - Mason "
Colleen Meighan
June 8, 2026
"Brian was great and super helpful!"
"Thank you, Colleen, for your feedback! We're glad to hear that Brian was able to assist you effectively. If you need any further help, feel free to reach out."
Allison Phardel
June 6, 2026
"Mason and Brian are amazing. They are very attentive and understand how to customize the best coverage for the best price. They are five star all the way."
"Thank you, Allison, for your kind words about our team. We're glad to hear that their attentiveness and ability to customize coverage met your expectations. We appreciate your support and the five-star rating!"
Dan S
May 29, 2026
"This must be the worst insurance agency in the state, and that's a statement. They took over my policy from an excellent agent we had used for 10+ years before his retirement, and it's been a flurry of hilarious incompetent messages and letters from threatening to cancel our policy to leaving me voicemails that they want to earn more business. They don't seem to know which way is up."
"Hi Dan, we are sorry for the rocky transition. When your policy transferred to us on March 1st, we reached out immediately to introduce ourselves. The subsequent urgent notices were from the carrier's underwriting department regarding your primary residence status. Our team reached out via phone and email back in April to help you answer these questions before the carrier issued a strict termination deadline. Now that we have your answer regarding the sale of the home, we've updated the carrier to keep your policy active. We appreciate your feedback."
Audrey Beyer
May 28, 2026
"Kristian Holman is the best! So knowledgeable, so communicative, and so easy to work with. He made the whole process of getting home insurance + switching my auto insurance absolutely seamless, and I've left feeling confident that I'm being taken care of by State Farm!"
"Thank you, Audrey, for your kind words about Kristian! We're glad to hear that he made your experience with home and auto insurance seamless and that you feel confident with State Farm. If you need anything else, we're here to help!"
Kristie Pride
May 20, 2026
"My car was shaking last night and was cutting off a lady told me it might be my spectrum belt or alternator so its on 17th and high"
"Thank you for the 5 stars, Kristie. It sounds like you had quite an experience with your car. If you need any assistance with your insurance coverage during this time, feel free to reach out."
Shelly
May 8, 2026
"Very helpful and friendly always with a quick response!"
"Thank you, Shelly, for your kind words! We're glad to hear that our quick and friendly service has been helpful to you. Your feedback means a lot to us."
Seth Peyla
May 6, 2026
"Mason and team--especially Jasmine Cass--have been so great to work with. Professional, responsive, and courteous. Highly recommend!"
"Great to hear Seth! - Mason"
A Dodge
April 30, 2026
"Everyone was wonderful"
"Thank you for your feedback! We're glad to hear that you had a positive experience with our team. If you have any further questions or need assistance, feel free to reach out."
Ashley Broner
April 28, 2026
"I worked with Brian Koenig today from State Farm and couldn’t ask for a better agent to work with. So helpful and caring and personable. I like how I’m not treated as just a client."
"Thank you, Ashley, for sharing your experience with Brian Koenig. We're glad to hear that his helpful and caring approach made you feel valued beyond just being a client. Your feedback is greatly appreciated."
Alecia Romero
April 22, 2026
"I have been with my State Farm agent since 1987. He recently retired in the past couple of years I was transferred over to Mason Good. Initially it was scary and I didn't want to change but I have to say I've had nothing but excellent customer service my experience is always a 10 out of 10 the entire staff is always attentive and quick to respond. Thank you for taking such good care of me and my family and the needs that we have for home and vehicle."
"Thank you, Alecia, for sharing your experience with us. We're grateful for your trust over the years and are glad to hear that our team has been attentive and responsive to your needs. We're here to continue supporting you and your family."
Jason Beshore
April 17, 2026
"Brian Koenig was awesome, He was able to find me the policies and coverage I needed for a very reasonable rate. Super friendly and helpful. Would definitely recommend him to others."
"Thank you, Jason, for your feedback! It's great to hear that Brian was able to assist you with the right policies and coverage at a reasonable rate. We appreciate your recommendation and support."
Nicole Peters
April 7, 2026
"Brian is super helpful and thorough. Always easy to get a hold of. I am very satisfied with my State Farm service."
"Thank you, Nicole, for your feedback! It's great to hear that Brian has been helpful and thorough, and that you're satisfied with our service. We're here whenever you need us."
Mark Williams
April 5, 2026
"Called his office to discuss insurance options and coverage. Was told I would get a call back the next day. Did not get a call back so on the third day, called his office again and was told I would get a call back again. Never got a call back.
Supplemental: The fact remains that twice I called, twice I was told I would receive a call back. Never got a call back. How can you be certain you are acting in my interests and/or helping someone if you don't bother talking with them?"
"After reviewing this situation, it appears you are currently working with another State Farm office, which is why we do not have access to your existing account details. To ensure you received the most accurate and efficient assistance, our team directed you back to your servicing agent and reached out to their office to ensure they were available to follow up.
Our goal is always to connect individuals with the office best equipped to assist them, and we took these steps to facilitate that process as quickly as possible. If there is anything further we can clarify, please feel free to reach out to us directly."
Andrea Dunne
April 4, 2026
"Jasmine was friendly, professional, and skilled at saving my family money."
"Thank you, Andrea, for sharing your experience with Jasmine. It's great to hear she was able to assist your family with her friendly and professional approach. We appreciate your feedback!"
Lima Norris
April 3, 2026
"I was really happy. He is an awesome person to try to save you money. I will really recommend him for auto insurance and rent insurance and homeowners insurance. He saved me a lot of money."
"Thank you, Lima, for sharing your experience! It's great to hear that you found value in our services and that we could help you save money on your insurance needs. Your recommendation means a lot to us."
Cassidy Artz
March 19, 2026
"Great service and quality care. Highly recommend working with Brian and the rest of the team."
"Thank you, Cassidy, for your kind words and recommendation. We're glad to hear that Brian and the team provided you with great service and quality care. Your support means a lot to us."
queen b
March 9, 2026
"Kaila was super helpful and nice. She got my insurance switched from my last insurance super quickly and at a good rate!"
"Thank you for your feedback! It's great to hear that Kaila was able to assist you efficiently and secure a good rate. We appreciate your support and look forward to serving you in the future. "