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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Loren Probish

June 12, 2026

5  out of  5
rating by Loren Probish
"jasmine is a great agent and so fun to talk to! i received great service and am excited to be working with her and this agency."
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rayoflight feelthebeat

June 8, 2026

5  out of  5
rating by rayoflight feelthebeat
"Brian was amazing, supportive, and very helpful in assisting me with my auto coverages!!"
We responded:
"Thank you! - Mason "
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Colleen Meighan

June 8, 2026

5  out of  5
rating by Colleen Meighan
"Brian was great and super helpful!"
We responded:
"Thank you, Colleen, for your feedback! We're glad to hear that Brian was able to assist you effectively. If you need any further help, feel free to reach out."
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Allison Phardel

June 6, 2026

5  out of  5
rating by Allison Phardel
"Mason and Brian are amazing. They are very attentive and understand how to customize the best coverage for the best price. They are five star all the way."
We responded:
"Thank you, Allison, for your kind words about our team. We're glad to hear that their attentiveness and ability to customize coverage met your expectations. We appreciate your support and the five-star rating!"
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Dan S

May 29, 2026

1  out of  5
rating by Dan S
"This must be the worst insurance agency in the state, and that's a statement. They took over my policy from an excellent agent we had used for 10+ years before his retirement, and it's been a flurry of hilarious incompetent messages and letters from threatening to cancel our policy to leaving me voicemails that they want to earn more business. They don't seem to know which way is up."
We responded:
"Hi Dan, we are sorry for the rocky transition. When your policy transferred to us on March 1st, we reached out immediately to introduce ourselves. The subsequent urgent notices were from the carrier's underwriting department regarding your primary residence status. Our team reached out via phone and email back in April to help you answer these questions before the carrier issued a strict termination deadline. Now that we have your answer regarding the sale of the home, we've updated the carrier to keep your policy active. We appreciate your feedback."
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Audrey Beyer

May 28, 2026

5  out of  5
rating by Audrey Beyer
"Kristian Holman is the best! So knowledgeable, so communicative, and so easy to work with. He made the whole process of getting home insurance + switching my auto insurance absolutely seamless, and I've left feeling confident that I'm being taken care of by State Farm!"
We responded:
"Thank you, Audrey, for your kind words about Kristian! We're glad to hear that he made your experience with home and auto insurance seamless and that you feel confident with State Farm. If you need anything else, we're here to help!"
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Kristie Pride

May 20, 2026

5  out of  5
rating by Kristie Pride
"My car was shaking last night and was cutting off a lady told me it might be my spectrum belt or alternator so its on 17th and high"
We responded:
"Thank you for the 5 stars, Kristie. It sounds like you had quite an experience with your car. If you need any assistance with your insurance coverage during this time, feel free to reach out."
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Shelly

May 8, 2026

5  out of  5
rating by Shelly
"Very helpful and friendly always with a quick response!"
We responded:
"Thank you, Shelly, for your kind words! We're glad to hear that our quick and friendly service has been helpful to you. Your feedback means a lot to us."
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Seth Peyla

May 6, 2026

5  out of  5
rating by Seth Peyla
"Mason and team--especially Jasmine Cass--have been so great to work with. Professional, responsive, and courteous. Highly recommend!"
We responded:
"Great to hear Seth! - Mason"
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A Dodge

April 30, 2026

5  out of  5
rating by A Dodge
"Everyone was wonderful"
We responded:
"Thank you for your feedback! We're glad to hear that you had a positive experience with our team. If you have any further questions or need assistance, feel free to reach out."
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Ashley Broner

April 28, 2026

5  out of  5
rating by Ashley Broner
"I worked with Brian Koenig today from State Farm and couldn’t ask for a better agent to work with. So helpful and caring and personable. I like how I’m not treated as just a client."
We responded:
"Thank you, Ashley, for sharing your experience with Brian Koenig. We're glad to hear that his helpful and caring approach made you feel valued beyond just being a client. Your feedback is greatly appreciated."
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Alecia Romero

April 22, 2026

5  out of  5
rating by Alecia Romero
"I have been with my State Farm agent since 1987. He recently retired in the past couple of years I was transferred over to Mason Good. Initially it was scary and I didn't want to change but I have to say I've had nothing but excellent customer service my experience is always a 10 out of 10 the entire staff is always attentive and quick to respond. Thank you for taking such good care of me and my family and the needs that we have for home and vehicle."
We responded:
"Thank you, Alecia, for sharing your experience with us. We're grateful for your trust over the years and are glad to hear that our team has been attentive and responsive to your needs. We're here to continue supporting you and your family."
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Jason Beshore

April 17, 2026

5  out of  5
rating by Jason Beshore
"Brian Koenig was awesome, He was able to find me the policies and coverage I needed for a very reasonable rate. Super friendly and helpful. Would definitely recommend him to others."
We responded:
"Thank you, Jason, for your feedback! It's great to hear that Brian was able to assist you with the right policies and coverage at a reasonable rate. We appreciate your recommendation and support."
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Nicole Peters

April 7, 2026

5  out of  5
rating by Nicole Peters
"Brian is super helpful and thorough. Always easy to get a hold of. I am very satisfied with my State Farm service."
We responded:
"Thank you, Nicole, for your feedback! It's great to hear that Brian has been helpful and thorough, and that you're satisfied with our service. We're here whenever you need us."
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Mark Williams

April 5, 2026

1  out of  5
rating by Mark Williams
"Called his office to discuss insurance options and coverage. Was told I would get a call back the next day. Did not get a call back so on the third day, called his office again and was told I would get a call back again. Never got a call back. Supplemental: The fact remains that twice I called, twice I was told I would receive a call back. Never got a call back. How can you be certain you are acting in my interests and/or helping someone if you don't bother talking with them?"
We responded:
"After reviewing this situation, it appears you are currently working with another State Farm office, which is why we do not have access to your existing account details. To ensure you received the most accurate and efficient assistance, our team directed you back to your servicing agent and reached out to their office to ensure they were available to follow up. Our goal is always to connect individuals with the office best equipped to assist them, and we took these steps to facilitate that process as quickly as possible. If there is anything further we can clarify, please feel free to reach out to us directly."
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Andrea Dunne

April 4, 2026

5  out of  5
rating by Andrea Dunne
"Jasmine was friendly, professional, and skilled at saving my family money."
We responded:
"Thank you, Andrea, for sharing your experience with Jasmine. It's great to hear she was able to assist your family with her friendly and professional approach. We appreciate your feedback!"
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Lima Norris

April 3, 2026

5  out of  5
rating by Lima Norris
"I was really happy. He is an awesome person to try to save you money. I will really recommend him for auto insurance and rent insurance and homeowners insurance. He saved me a lot of money."
We responded:
"Thank you, Lima, for sharing your experience! It's great to hear that you found value in our services and that we could help you save money on your insurance needs. Your recommendation means a lot to us."
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Cassidy Artz

March 19, 2026

5  out of  5
rating by Cassidy Artz
"Great service and quality care. Highly recommend working with Brian and the rest of the team."
We responded:
"Thank you, Cassidy, for your kind words and recommendation. We're glad to hear that Brian and the team provided you with great service and quality care. Your support means a lot to us."
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queen b

March 9, 2026

5  out of  5
rating by queen b
"Kaila was super helpful and nice. She got my insurance switched from my last insurance super quickly and at a good rate!"
We responded:
"Thank you for your feedback! It's great to hear that Kaila was able to assist you efficiently and secure a good rate. We appreciate your support and look forward to serving you in the future. "
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Garrett Munsey

February 26, 2026

5  out of  5
rating by Garrett Munsey
"I’ve been a customer of this agency for several years and have been thrilled with the service I’ve received over this time. The agents are all very helpful in answering questions and helping to save costs while ensuring sufficient coverage. Special shoutout to Jasmine, who has been incredibly helpful and personable along the way. Great to work with!"
We responded:
"Thank you, Garrett, for your kind words and for being with us over the years. We're glad to hear that Jasmine and the team have been helpful in addressing your questions and finding cost-effective coverage. We appreciate your support!"
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Lasse & Rachel

February 17, 2026

5  out of  5
rating by Lasse & Rachel
"Jasmine is very very good at her job"
We responded:
"Thank you, Lasse & Rachel, for your feedback! We're glad to hear that Jasmine is doing a great job. Your support means a lot to us. "
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Preston Thornburg

February 16, 2026

5  out of  5
rating by Preston Thornburg
"Super helpful team, highly recommend"
We responded:
"Thank you, Preston, for your recommendation and kind words about our team. We're glad to hear you found our assistance helpful. Your support means a lot to us. "
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Matthew Dotson

February 13, 2026

5  out of  5
rating by Matthew Dotson
"Kristian got me set up with new insurance. He was really nice and made it super easy picking out the right coverage for my needs."
We responded:
"Thank you, Matthew, for sharing your experience! It's great to hear that Kristian was able to assist you in finding the right coverage with ease. We appreciate your feedback and look forward to serving you in the future."
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James Herring

February 11, 2026

5  out of  5
rating by James Herring
"The team has consistently been kind, courteous, knowledgeable, and most importantly available! Never an issue getting them to answer their phones which is a very important detail. Thank you!"
We responded:
"Thank you, James, for your thoughtful review! We're glad to hear that our team's availability and service have met your expectations. Your feedback is greatly appreciated. "
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Nicole Olsen

February 11, 2026

5  out of  5
rating by Nicole Olsen
"Brian was very patient and attentive to all my questions and concerns regarding insurance. Very professional and knowledgeable when explaining everything they had to offer me for Renter's Insurance and Suplimental Health Insurance. I would recommend Agent Brian and State Farm."
We responded:
"Thank you, Nicole, for sharing your experience with Brian. It's great to hear that he was patient and attentive to your questions about Renter's and Supplemental Health Insurance. We appreciate your recommendation and look forward to assisting you in the future. "